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MISSED CALL SERVICE TO KNOW THE GOLD LOAN STATUS

Muthoot Finance Ltd, the largest gold financing company in India, as part of providing excellent customer service has introduced ‘Missed Call facility to know the Gold Loan Status’ as a new feature in their Gold Loan products. The customers can now just give a missed call to the particular mobile number -08040751515 and know their loan outstanding and interest due in the gold loan account. As soon as customer gives a missed call from his registered mobile number, he will get a message showing the gold loan outstanding and interest due as on date. This will facilitate payment of the exact amount through online without visiting the branch for knowing the dues. If a customer has not registered his mobile number with us, he may visit our nearest branch and register the mobile number to avail this facility. Mr. K R Bijimon, Chief General Manager of Muthoot Finance Ltd said, “Muthoot Finance, have 6.5 Million, outstanding Gold Loan accounts as of now, and these customers are going to benefit immensely from this innovative program. For us customers are always a priority & we have always focused on serving them better. Our dedication is to constantly innovate and leverage the technology interface to give the customers best experience.”

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