Success Quotient is a weekly feature that appears every Friday on Firstpost, which looks at the pains and joys en route to success for a head honcho - whether a CEO, MD or an entrepreneur. The column looks at the ideas that helped launch a company, its highs and lows.

Muthoot Finance Ltd, the largest gold financing company in India, as part of providing excellent customer service has introduced ‘Missed Call facility to know the Gold Loan Status’ as a new feature in their Gold Loan products. The customers can now just give a missed call to the particular mobile number -08040751515 and know their loan outstanding and interest due in the gold loan account. As soon as customer gives a missed call from his registered mobile number, he will get a message showing the gold loan outstanding and interest due as on date.

Shri Oommen Chandy, Hon’ble Chief Minister of Kerala unveiling the plaque of foundation stone laying for Muthoot Sanskara school at Infopark, Kakkanadu. Also seen in the picture (L toR ): Hrishikesh Nair, CEO, Infopark; Benny Behanan MLA; M G George Muthoot, Chairman, Muthoot Group; George Varghese, Executive Director, MITS; George Alexander Muthoot, Managing Director; George M Jacob, Director and Eapen Alexander, Director – The Muthoot Group.

Muthoot Finance joined hands with Liberty Videocon General Insurance to provide a comprehensive home insurance policy ‘Muthoot Home Protector’ for its customers, with premium starting as low as Rs. 500. The ‘Muthoot Home Protector’ policy protects home and household goods against multiple risks including floods, earthquake, riots and burglary. Apart from the building structure, contents in home including furniture, electrical appliances, jewellery and even utensils and crockery are also covered in the policy.

The newly renovated Eye Block at General Hospital, Ernakulam was inaugurated by Prof K.V Thomas Honorable M P along with Mr. George Alexander Muthoot, Managing Director, The Muthoot Group. Dr. Daliya, Superintend, Dr. Hanish, RMO, Dr. Kuttappan, DMO, Dr. Haseena Muhammad, DPM, General Hospital, Ernakulam. Junaid Rahman, HDC Principal Advisor and other officials were present on the occasion.